Privacy policy

 


Galaxy Games LLC  ·  Last updated: May 7, 2026

Galaxy Games LLC (“Galaxy Games,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Galaxy Games LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services — including our online buylist powered by BinderPOS — or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details — your name, address, billing address, shipping address, phone number, and email address.
  • Financial information — credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation details.
  • Account information — your username, password, security questions, preferences, and settings.
  • Transaction information — items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transaction history.
  • Buylist information — cards, sealed product, and collections you submit to our buylist, condition assessments, offer values, your preferred payment method (cash, store credit, or PayPal), and your PayPal email address where applicable.
  • Communications with us — information you include in emails, support inquiries, or other messages sent to us.
  • Device information — information about your device, browser, or network connection, your IP address, time zone, and other unique identifiers.
  • Usage information — how and when you interact with or navigate the Services, and which products or pages you view.

We collect Device Information using:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or to disable them, visit allaboutcookies.org.
  • Log files — track actions on the site and collect data including IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.
  • Web beacons, tags, and pixels — electronic files used to record information about how you browse the site.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you — when you create an account, visit or use the Services, complete a buylist transaction, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services — from your device when you use our products or services or visit our website, through cookies and similar technologies.
  • From our service providers — including Shopify, BinderPOS, and PayPal, when they collect or process your personal information on our behalf.
  • From our partners or other third parties — including business and marketing partners.

3. How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Provide, tailor, and improve the Services — to process your payments, fulfill orders, remember your preferences, send account notifications, process purchases, returns and exchanges, arrange shipping, manage your account, and create a customized shopping experience.
  • Buylist services — to receive and assess submitted cards and collections, communicate offers, process buylist payments via cash, store credit, or PayPal, and maintain transaction records as required by law or policy.
  • Marketing and advertising — to send promotional communications by email, text, or postal mail, and to show you online advertisements based on your activity on the Services or other websites.
  • Security and fraud prevention — to authenticate your account, detect and investigate possible fraudulent or malicious activity, and protect the safety of our customers and Services.
  • Communicating with you — to provide customer support and respond to your inquiries.
  • Legal reasons — to comply with applicable law, respond to lawful requests from government agencies, enforce our terms or policies, and participate in legal proceedings.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

  • Shopify — as our e-commerce platform, Shopify receives information about your orders, payments, account, and browsing activity. See Shopify’s Consumer Privacy Policy.
  • BinderPOS — as our buylist and point-of-sale platform, BinderPOS processes personal information related to buylist submissions, in-store transactions, and your customer account.
  • PayPal — where you select PayPal as your buylist payment method, your name and PayPal email address will be shared with PayPal to process the payment. PayPal’s own privacy policy governs their use of that information.
  • Business and marketing partners — to provide marketing services and personalized advertising based on your online activity.
  • At your direction or consent — when you direct us to share information with third parties, such as to ship your products.
  • Business transactions — in connection with a merger, acquisition, or bankruptcy.
  • Legal obligations — to comply with applicable laws, respond to subpoenas or search warrants, and enforce our Terms of Service.

We do not sell your personal information to third parties.

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

We also use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify itself. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your rights requests.

To learn more, visit the Shopify Consumer Privacy Policy or exercise your rights via the Shopify Privacy Portal.

6. Relationship with BinderPOS

Our buylist service and in-store point-of-sale system are powered by BinderPOS. When you use our buylist — online or in person — BinderPOS collects and processes personal information on our behalf, including your name, contact details, submitted items, condition assessments, offer history, and payment method selection.

BinderPOS may also collect device and usage information when you interact with the buylist interface. To learn more, visit the BinderPOS Privacy Policy.

7. Behavioural Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising via:

You may also opt out via the Digital Advertising Alliance opt-out portal or through the Shopify Privacy Portal.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out for that device and browser. We do not recognize other “Do Not Track” signals from your browser or device.

8. Third-Party Websites & Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

9. Children’s Data

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. Our buylist service is intended for individuals 18 years of age or older, or those accompanied by a parent or legal guardian.

If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

10. Security & Retention of Your Information

We take reasonable precautions to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee complete security. We recommend that you do not use unsecured channels to communicate sensitive information to us.

If you register an account with us, you are responsible for keeping your credentials safe. We strongly recommend not sharing your username, password, or other access details with anyone.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies. Buylist transaction records may be retained for longer periods as required for accounting or legal compliance.

11. Your Rights & Choices

Depending on where you live, you may have some or all of the rights listed below:

  • Right to Access / Know — you may request access to personal information we hold about you.
  • Right to Delete — you may request that we delete personal information we maintain about you.
  • Right to Correct — you may request that we correct inaccurate personal information we maintain about you.
  • Right of Portability — you may request a copy of your personal information and ask that we transfer it to a third party, in certain circumstances.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising — you can exercise this right by contacting us or via the Shopify Privacy Portal.
  • Managing Communication Preferences — you may opt out of promotional emails at any time using the unsubscribe link in our emails. You may still receive non-promotional emails about your account or orders.

You may exercise any of these rights by contacting us at the details in Section 15. We will not discriminate against you for exercising your rights. To learn more about rights related to data processed by Shopify, visit privacy.shopify.com.

12. Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

13. International Transfers

We may transfer, store, and process your personal information outside the country where you live. Galaxy Games LLC is based in Wintersville, Ohio, United States. Our service providers including Shopify, BinderPOS, and PayPal may also process your information in other countries.

If we transfer your personal information out of the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, unless the transfer is to a country already determined to provide an adequate level of protection.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page, update the “Last updated” date, and provide notice as required by applicable law. Your continued use of the Services after any changes constitutes your acceptance of the updated Policy.

15. Contact Us

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise any of the rights available to you, please contact us:

Privacy & Data Inquiries

Galaxy Games LLC  ·  538 Main St, Wintersville, OH 43953
Phone: (740) 346-0630  ·  Email: sales@galaxygamesllc.com
Hours: Mon–Fri 3–10pm  ·  Sat 12–10pm  ·  Sun 12–6pm

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